Privacy Policy

Effective as of February 13, 2022.
This “Privacy Policy” describes the privacy practices of Realtytek, LLC (collectively,
“Realtytek, LLC”, “we”, “us”, or “our”) in connection with our websites, mobile
applications, any other online services to which this Privacy Policy is posted
(collectively, the

Table of Contents

  • Personal Information We Collect
  • How We Use Your Personal Information
  • How We Share your Personal Information
  • Your Choices
  • Other sites, mobile applications and services
  • Security practices
  • International data transfers
  • Children
  • Changes to this Privacy Policy
  • How to Contact Us
  • Important Information for California Residents

Personal Information We Collect

  • Contact data, such as your name, email address, mailing address and phone
  • Household data, such as owner information, mortgage data, property details
    and other real estate and other information.
  • Your content, such as text, images, audio, and video, along with the metadata
    associated with the files you upload or send via our private messaging services.
  • Profile data, such as your username and password that you may set to
    establish an online account with us, your photograph, interests, and
  • Communications that we exchange when you contact us with questions,
    feedback, or otherwise.
  • Financial data, such as your financial account numbers or payment card
  • Marketing data, such as your preferences for receiving communications about
    our activities, events, and publications, and details about how you engage with
    our communications.
  • that we may collect which is not specifically listed here, but
    which we will use in accordance with this Privacy Policy or as otherwise disclosed
    at the time of collection.

We may obtain personal information from other sources,
including property records and owner information associated with properties, such as:

  • Data partners, such as information services and data licensors.
  • Public sources, such as MLS sites and social media platforms.
  • Business partners, such as real estate agents, joint marketing partnerships and
    event co-sponsors.

If you choose to login to the Service via a third-party platform
or social media network, or otherwise connect your account on the third-party platform
or network to your account through the Service, we may collect information from that
platform or network. For example, this information may include your username, user
ID, profile picture, cover photo, and networks to which you belong (e.g., school,
workplace). You may also have the opportunity to provide us with additional
information via the third-party platform or network, such as a list of your friends or
connections and your email address. You can read more about your privacy choices in
the “Third party platforms or social media networks” portion of the “Your Choices”
section, below.
Referrals. Users of the Service may have the opportunity to refer friends or other
contacts to us. If you are an existing user, you may only submit a referral if you have
permission to provide the referral’s contact information to us so that we may contact

How We Use Your Personal Information

We use your personal information for the following purposes and as otherwise
described in this Privacy Policy or at the time of collection:
Service delivery. We use your personal information to:

  • provide, operate and improve the Service
  • provide information about our products and services
  • establish and maintain your user profile on the Service
  • facilitate your login to the Service via third-party identity and access
    management providers, such as Facebook
  • enable security features of the Service, such as by sending you security codes via
    email or SMS, and remembering devices from which you have previously logged in
  • facilitate social features of the Service, such as by identifying and suggesting
    connections with other users of the Service and providing chat or messaging
  • communicate with you about the Service, including by sending you
    announcements, updates, security alerts, and support and administrative
  • communicate with you about events or contests in which you participate
  • understand your needs and interests, and personalize your experience with the
    Service and our communications
  • provide support and maintenance for the Service
  • to respond to your requests, questions and feedback

For research and development. We may use your personal information for research
and development purposes, including to analyze and improve the Service and our
business. As part of these activities, we may create aggregated, de-identified or other
anonymous data from personal information we collect. We convert personal
information into anonymous data by removing information that makes the data
personally identifiable to you. We may use this anonymous data and share it with third
parties for our lawful business purposes, including to analyze and improve the Service
and promote our business.
Marketing and advertising. We and our third party advertising partners may collect
and use your personal information for marketing and advertising purposes:

  • Direct marketing. We may send you Realtytek-related or other direct marketing
    communications as permitted by law. You may opt-out of our
    marketing communications as described in the Opt out of marketing section
  • Interest-based advertising. We may contract with third-party advertising
    companies and social media companies to display ads on our Service and other
    sites. These companies may use cookies and similar technologies to try to tailor
    the ads you see online to your interests based on your activity over time across
    our Service and other sites, or your interaction with our emails. These ads are
    known as “interest-based advertisements.” You can learn more about your
    choices for limiting interest-based advertising, in the Advertising choices section

We may use your personal information to:

  • operate our business;
  • comply with applicable laws, lawful requests, and legal process, such as to
    respond to subpoenas or requests from government authorities;
  • protect our, your or others’ rights, privacy, safety or property (including by
    making and defending legal claims);
  • enforce the terms and conditions that govern the Service; and
  • prevent, identify, investigate and deter fraudulent, harmful, unauthorized,

unethical or illegal activity, including cyberattacks and identity theft.
In some cases we may specifically ask for your consent to collect,
use or share your personal information, such as when required by law.

How We Share your Personal Information

We may share your personal information with the following parties and as otherwise
described in this Privacy Policy or at the time of collection:
Service providers. Third party companies and individuals that provide services on our
behalf or help us operate the Service (such as customer support, hosting, analytics,
email delivery, marketing, and database management services).
Business partners and real estate agents. Business partners and real estate
professionals (agents, loan officers, insurance agents, home service providers and
other professionals) with whom Realtytek, LLC shares content that may include your
personal information.
Advertising Partners. Third party advertising companies that collect information
about your activity on our sites and other online services to help us advertise our
services and/or use hashed customer lists that we share with them to deliver ads to
them and similar users on their platforms.
For example, Facebook Inc. You may view Facebook’s privacy policy here.
Third-party platforms. If you have enabled features or functionality that connect the
Service to a third-party platform or social media network (such as by logging in to the
Service using your account with the third-party, providing your API key or similar access
token for the Service to a third-party, or otherwise linking your account with the Service
to a third-party’s services), we may disclose the personal information that you
authorized us to share. We do not control the third party’s use of your personal
Other users of the service and the public. We may provide functionality that enables
you to disclose personal information to other users of the Service or the public. For
instance, you may be able to maintain a user profile with information about yourself
that you can make available to other users or the public. You may also be able to
submit content to the Service (such as comments, reviews, surveys, blogs, photos, and
videos), and we will display your name, username, and a link to your user profile along
with the content you submit. We do not control how other users or third parties use
any personal information that you make available to such users or the public.
Professional advisors. Professional advisors, such as lawyers, bankers, auditors and
insurers, where necessary in the course of the professional services that they render to
Authorities and others. Law enforcement, government authorities, and private
parties, as we believe in good faith to be necessary or appropriate for the compliance,
fraud prevention and safety purposes described above.
Business transferees. Relevant participants in business transactions (or potential
transactions) involving a corporate divestiture, merger, consolidation, acquisition,
reorganization, sale or other disposition of all or any portion of the business or assets
of, or equity interests in, Realtytek, LLC or our affiliates (including, in connection with a
bankruptcy or similar proceedings).
Compliance and protection. We may use your personal information to:

Your Choices

In this section, we describe the rights and choices available to all users.
Account information. If you have registered for an account with us, you may review
and update certain personal information in your account profile by logging into the
Opt out of marketing communications. You may opt out of marketing-related emails
by following the opt-out or unsubscribe instructions at the bottom of the email, or by
contacting us at contactus@Realtytek, You may continue to receive servicerelated and other non-marketing emails. If you receive marketing text messages from
us, you may opt out of receiving further marketing text messages from us by replying
STOP to our marketing message.
Cookies & Browser Web Storage. Most browsers let you remove or reject cookies. To
do this, follow the instructions in your browser settings. Many browsers accept cookies
by default until you change your settings. Please note that if you set your browser to
disable cookies, our websites may not work properly. Similarly, your browser settings
may allow you to clear your browser web storage.
Location data. You can change your device settings to stop sharing precise
geolocation data with us.
Advertising choices. You can limit use of your information for interest-based

  • Browser settings. Blocking third party cookies in your browser settings.
  • Software. By using privacy browsers or ad-blocking browser plug-ins.
  • Platform settings. Google and Facebook offer opt-out features that let you optout of use of your information for interest-based advertising:

o Google:
o Facebook:

  • Ad industry tools. Opting out of interest-based ads from companies
    participating in the following industry opt-out programs:

o Network Advertising
o Digital Advertising Alliance:
o AppChoices mobile app, available
at, which will allow you to
opt-out of interest-based ads in mobile apps served by participating
members of the Digital Advertising Alliance.

  • Mobile settings. Using your mobile device settings to limit use of the
    advertising ID associated with your mobile device for interest-based advertising

Some Internet browsers may be configured to send “Do Not Track”
signals to the online services that you visit. We currently do not respond to “Do Not
Track” or similar signals. To find out more about “Do Not Track,” please
Declining to provide information. We need to collect personal information to provide
certain services. If you do not provide the information requested, we may not be able
to provide those services.
Third party platforms. If you choose to connect to the Service via a third-party
platform or social media network, you may have the ability to limit the information that
we may obtain from the third-party at the time you login to the Service using the thirdparty’s authentication service or otherwise connect your account. Subsequently, you
may be able to control your settings through the third-party’s platform or service. For
example, you may access and change your settings through the Facebook settings
page for Apps and Websites. If you withdraw our ability to access certain information
from a third-party platform or social media network, that choice will not apply to
information that we have already received from that third-party.

Other sites, mobile applications and

The Service may contain links to other websites, mobile applications, and other online
services operated by third parties. These links are not an endorsement of, or
representation that we are affiliated with, any third party. In addition, our content may
be included on web pages or in mobile applications or online services that are not
associated with us. We do not control third party websites, mobile applications or
online services, and we are not responsible for their actions. Other websites, mobile
applications and services follow different rules regarding the collection, use and
sharing of your personal information. We encourage you to read the privacy policies of
the other websites, mobile applications and online services you use.

Security practices

The security of your personal information is important to us. We employ a number of
organizational, technical and physical safeguards designed to protect the personal
information we collect. However, security risk is inherent in all internet and information
technologies and we cannot guarantee the security of your personal information.

International data transfers

We are headquartered in the United States and have service providers in other
countries, and your personal information may be transferred to the United States or
other locations outside of your state, province, or country where privacy laws may not
be as protective as those in your state, province, or country.


As a general rule, children are not allowed to use the Service, and we do not collect
personal information from them. We define “children” as anyone under 18 years old. If
we learn that we have collected personal information of a child without the consent of
the child’s parent or guardian, we will delete it. We encourage parents or guardians
with concerns to contact us.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material
changes to this Privacy Policy, we will notify you by updating the date of this Privacy
Policy and posting it on the Service. We may, and if required by law will, also provide
notification of changes in another way that we believe is reasonably likely to reach you,
such as via e-mail (if you have an account where we have your contact information) or
another manner through the Service. Any modifications to this Privacy Policy will be
effective upon our posting the new terms and/or upon implementation of the new
changes on the Service (or as otherwise indicated at the time of posting). In all cases,
your continued use of the Service after the posting of any modified Privacy Policy
indicates your acceptance of the terms of the modified Privacy Policy.

How to Contact Us

Please direct any questions or comments about this Policy or privacy practices to
contactus@Realtytek, You may also write to us via postal mail at:
Realtytek, LLC
Attn: Legal – Privacy
2537 James David Way
Alexandria, Virginia 22306

Important information for California

This section applies only to California residents. It describes how we collect, use and
share Personal Information of California residents in operating our business, and their
rights with respect to that Personal Information. For purposes of this section, “Personal
Information” has the meaning given in the California Consumer Privacy Act of 2018
(“CCPA”) but does not include information exempted from the scope of the CCPA.
Your California privacy rights. As a California resident, you have the rights listed
below. However, these rights are not absolute and, in certain cases, we may decline
your request as permitted by law.

  • Information. You can request the following information about how we have
    collected and used your Personal Information during the past 12 months:

o The categories of Personal Information that we have collected.
o The categories of sources from which we collected Personal Information.
o The business or commercial purpose for collecting and/or selling
Personal Information.
o The categories of third parties with whom we share Personal Information.
o Whether we have disclosed your Personal Information for a business
purpose, and if so, the categories of Personal Information received by
each category of third party recipient.
o Whether we’ve sold your Personal Information, and if so, the categories of
Personal Information received by each category of third party recipient.

    • Access. You can request a copy of the Personal Information that we have
      collected about you during the past 12 months.
    • Deletion. You can ask us to delete the Personal Information that we have
      collected from you.
    • Sale of Personal Information. Realtytek will not sell your personal information.
    • Nondiscrimination. You are entitled to exercise the rights described above free
      from discrimination in the form of legally prohibited increases in the price or
      decreases in the quality of our Service.
      How to exercise your rights

You may exercise your California privacy rights described above as follows:

  • Right to information, access and deletion. You can request to exercise your
    information, access and deletion rights by:

o visiting https://www.Realtytek,
o emailing: contactus@Realtytek,
We reserve the right to confirm your California residence to process your requests and
will need to confirm your identity to process your requests to exercise your
information, access or deletion rights. As part of this process, government
identification may be required. Consistent with California law, you may designate an
authorized agent to make a request on your behalf. In order to designate an
authorized agent to make a request on your behalf, you must provide a valid power of
attorney, the requester’s valid government-issued identification, and the authorized
agent’s valid government issued identification. We cannot process your request if you
do not provide us with sufficient detail to allow us to understand and respond to it.
The business/commercial purposes for which we use each category of Personal
Information above are described in the section above entitled How we use your
personal information. The categories of third parties to which we disclose each
category of Personal Information above of Personal Information for business purposes
are described in the section above entitled How we share your personal information.
The above summary of how we collect, use, share Personal Information describes our
practices for the 12 months preceding the effective date at the top of this Privacy
Policy. Information that you choose to provide to us may include other categories of